Accounts Receivable Specialist

Who we are

With its A.I.

-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

As the Accounts Receivable Specialist, you will perform activities related to the systems and processes that create, deliver, validate, record, reconcile, report and explain all transactions and accounting related to customer orders and invoicing. You will be responsible for sales order creation, invoice generation, payment terms validation, product pricing, shipping terms, supplier codes, supplier portals, and tax-related items. This position reports to the Senior Financial Reporting Manager.

• Participate in creation of sales orders and invoices for customer contracts using ERP.
• Ensure accurate and timely execution of transactions for sales orders, invoices, and credit notes.
• Work closely with staff to enhance and execute problem resolution.
• Ensure sales tax is set correctly in ERP and included in customer invoices in compliance with applicable rules.
• Communicate directly with customers to resolve issues related to invoices or deliverables.
• Manage customer relationships, follow up on past due payments, resolve payment disputes, misapplied payments, and statement reconciliations.
• Assist with financial and management reporting related to customer billing.
• Seek to improve all aspects of the Sales Order process and billing activities by reviewing current methodology and proposing process improvements.
• Assist with account setup, order quantities, payment terms, product pricing, shipping terms, supplier codes, supplier portals, and tax-related items within the Sales and Supply Chain teams.
• Knowledgeable of end-to-end processing requirements for processing invoices.
• Assist in monthly close activities and audits.
• Support ERP implementation.

• Associate’s degree in accounting, finance, or business (Bachelor’s degree preferred or equivalent experience).
• Minimum 2 years of experience in customer sales order, invoicing, and related processes.
• Proficient in SAP ERP.
• Team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands.
• Strong communication skills: oral, written and presentation.
• Strong organization, planning and time management skills to achieve results.
• Strong personal and professional ethical values and integrity.
• Self-accountable to achieving goals and standards.
• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel).
• Strong interpersonal and collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers.
• High level of attention to detail required in managing analytical tasks.
• Ability to analyze, solve problems, and adapt to changing organizational and operational needs.
• Flexible; ability to adapt to changing priorities and multiple tasks.

Hybrid role based in Wilmington, MA, 3 days a week. Up to 10% travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.

Base pay range: $29.81 - $41.25. Compensation package includes medical, dental, vision, disability, 401K, PTO, and other benefits.

We are a proud equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.