AR and Collections Assistant

Location: Wilmington Branch |
Schedule: Monday-Friday, 8 AM–5 PM |
Compensation: $25.00/hour

Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi, Armstrong and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey.

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As the AR and Collections Assistant you will manage and maintain aging with a personal portfolio of up to 500 customers. Requires building relationships, understanding account reconciliations and understanding cash applications.

• Develops positive rapport with customers, branch employees, management, and the credit and accounting team. Provides professional service to internal and external customers.
• Reviews collection status reports to ensure that outstanding balance payments meet company and department goals.
• Evaluates delinquent accounts to ensure that all appropriate collection efforts are used before assigning bad debt status.
• Reports uncollectible accounts to the Credit Manager.
• Make regular, proactive customer contact including daily collection calls for accounts over 30 days past due.
• Prepares certified collection letters.
• Maintains >30 days overdue balances and focuses on collections.
• Review unapplied cash and account reconciliation
• Approves or denies sales orders on credit hold.
• Other duties as assigned.