Director, Enterprise IT Infrastructure

Who we are
With its A.I.

-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system—reinventing warehouse automation for increased efficiency, speed and flexibility.

We are seeking a highly experienced Director of Enterprise IT Infrastructure to lead the strategic planning, implementation, and management of our organization's IT infrastructure. This role ensures the reliability, scalability, and efficiency of enterprise-wide systems, including data centers, cloud platforms, networks, IT Service Desk, and IT operations.

The Enterprise IT Infrastructure Team manages our IT infrastructure across on-premises and cloud environments, ensuring reliable compute, network, and service operations. We optimize servers, virtualization, and cloud platforms while maintaining connectivity with SD-WAN, firewalls, and VPNs. The Service Desk provides end‑user support, and IT Operations handles monitoring, incident management, backups, and system performance.

• Develop and execute the long‑term strategy for enterprise IT infrastructure, aligning with business objectives.
• Oversee the design, implementation, and maintenance of cloud, on‑premises, and hybrid infrastructure solutions.
• Drive innovation by adopting emerging technologies to improve efficiency, security, and scalability.
• Ensure high availability, disaster recovery, and business continuity planning for mission‑critical systems.
• Manage enterprise‑wide networking, storage, servers, virtualization, and data center operations.
• Lead IT infrastructure teams in optimizing system performance, reliability, and uptime.
• Establish and enforce best practices for IT service management (ITSM) and operational excellence.
• Oversee infrastructure automation, monitoring, and proactive issue resolution.
• Implement and monitor KPIs, SLAs, and IT governance standards to ensure compliance and efficiency.
• Ensure IT infrastructure meets regulatory compliance requirements (e.g., ISO 27001, SOC 2, NIST).
• Collaborate with cybersecurity teams to mitigate security risks and enforce best practices.
• Develop and maintain enterprise disaster recovery and incident response plans.
• Lead, mentor, and develop a high‑performing team of IT infrastructure professionals.
• Manage relationships with technology vendors, service providers, and partners.
• Oversee IT procurement, budgeting, and cost optimization for infrastructure projects.

• BS in Computer Science, Information Technology, or related field.
• Minimum 15 years of experience, including 10 years of progressive IT leadership managing enterprise infrastructure.
• Strong knowledge of cloud computing (Azure, Google Cloud).
• Experience with virtualization, hypervisors, storage solutions, security, and networking technologies.
• Proficiency in IT service management frameworks (ITIL).
• Familiarity with Dev Ops, automation, and infrastructure‑as‑code (IaC) practices.
• Understanding of cybersecurity principles and compliance frameworks.
• Preferred certifications: ITIL, CISSP, AWS/Azure Solutions, PMP, or CCNP.
• Experience in leading digital transformation and cloud migration initiatives.
• Strong communication and stakeholder management skills.

• Up to 20% travel may be required.
• Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed bi‑weekly.

The base range for this position in the posted location is $–$; base pay offered may vary depending on job‑related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.