Regional Learning Manager , Grocery Shared Field

Overview

Are you passionate about developing people and driving operational excellence? Join us as a Learning Regional Manager, where you'll play a crucial role in shaping the learning experience and performance of our fulfillment center associates. In this dynamic role, you'll lead training initiatives, analyse performance metrics, and implement strategic L&D solutions across multiple sites.

• Drive site performance through deep analysis of metrics, providing actionable insights and solutions to leadership teams
• Lead and optimize new hire onboarding processes, including trainer program management and training delivery
• Develop and implement learning strategies to improve operational efficiency and associate development
• Partner with senior leadership to drive performance improvements through data-driven decisions
• Monitor and enhance training effectiveness across multiple processes and roles
• Provide coaching and mentorship to site leadership on learning and development best practices
• Develop reporting mechanisms that measure the effectiveness of training, to aid in assurance and process improvement.
• Maintain close relationships with internal and external stakeholders, understanding our highest priority execution pain-points and opportunities, which will translate into learning solutions that improve performance
• Demonstrate excellent people management and learning facilitation skills.

As a Learning Regional Manager within our Worldwide Grocery Learning team, your typical day will include analysing performance metrics, leading Weekly Business Reviews, coaching managers and supervisors, auditing new hire orientations, and ensuring ambassador programs run smoothly across multiple locations. Regular collaboration with your NA-based L&D colleagues and manager will keep initiatives aligned globally. The role requires frequent travel between sites and problem-solving with stakeholders at all levels to enhance learning initiatives and site performance.

• Bachelor's degree or equivalent
• Experience focused on Adult Learning Theory, including virtual training facilitation and dealing with remote teams, and delivering Soft Skills, Technology Skills, and/or Technical or other Systems training
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Experience in making data-driven business decisions
• Experience analyzing metrics to drive business improvements
• Experience in FCs field Ops settings

• The ability to work in fast-paced ambiguous environments, adapting quickly to changing circumstances, processes and priorities
• Ability to influence leaders at all levels to understand their role in employee development and help build their skills.
• Experience in change management and process improvement activities, designing scalable solutions and implementing quickly

We offer comprehensive benefits including health insurance (medical, dental, vision, prescription), Basic Life & AD&D insurance, EAP, Mental Health Support, Flexible Spending Accounts, and optional Supplemental life plans. Additional benefits include 401(k) matching, paid time off, parental leave, Adoption and Surrogacy Reimbursement coverage, and a robust compensation package with sign-on payments and restricted stock units (RSUs). Compensation is based on experience, qualifications, and location.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below).

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