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Video Platform Support Specialist
Job in
Wilmington, Middlesex County, Massachusetts, 01887, USA
Listed on 2026-08-22
Listing for:
Catapult
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Catapult is seeking a talented and proactive Product Support Technician to assist a rapidly growing global customer base from our Maitland Office. You’ll be the first contact for resolving product issues, with some roster night shifts to support 24/7 coverage.
You’ll help optimize health, performance and throughput of our video platform across customers worldwide. The role emphasizes delivering high-quality support, training, and proactive problem-solving in a fast-paced environment, working
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