XDT Market Supervisor
Listed on 2026-02-06
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Management
Operations Manager, Supply Chain / Intl. Trade, Business Management
Overview
Your Impact at Lowe's As a Market Delivery Supervisor, you will drive the seamless operation of our delivery services, lead a team, and ensure customers receive exceptional service. You will manage the productivity of local Lowe's associates and influence the efficiency of our supply chain by handling daily tasks and striving to meet milestones.
What you'll do- Manage a market-based team, oversee delivery operations, performance management, and analyze call metrics for process improvements.
- Interview, hire, and train associates on Home Delivery processes and systems.
- Motivate and manage associates daily, creating and promoting daily schedules.
- Communicate with customers on escalated issues, lead problem-solving efforts, and enhance customer delivery experiences.
- Resolve problems, audit the business, identify trends, and collaborate with third-party delivery providers for world-class experiences.
- Utilize Warehouse Management System (WMS) for inventory reconciliation and audits.
- Lead and influence others to deliver business results, applying knowledge of Home Delivery Operations and Call Center processes.
- Interact with third-party logistics service providers, Lowe's Supply Chain teams, distribution nodes, and store operations to support operational excellence.
- Demonstrate effective problem-solving, change leadership, and team orientation skills.
- Communicate Delivery successes, opportunities, and recommended solutions regularly to improve experiences.
- Maintain continuous dialogue with third-party logistics vendor partners to address and resolve claims and complaints related to In-Home Customer Delivery experiences.
- Engage with the warehouse, supporting associate engagement, inventory management, and warehouse operations.
- 5 years of supply chain leadership experience and a high school diploma or GED
- 2 years of supply chain leadership experience
- Bachelor's Degree in Operations, Supply Chain, or related field
Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 stores and employs about 300,000 associates. Based in Mooresville, NC, Lowe's supports communities through programs focused on safe, affordable housing and developing skilled trade professionals.
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Pay Range: $68,800.00 – $ annually. Starting pay may vary based on factors including position offered, location, education, training, and experience. For information regarding benefit programs and eligibility, please visit
Associate Benefits ():
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off including vacation, holidays, sick time and volunteer time
- Flexible spending and health savings accounts
- 401(k) with company match
- Employee Assistance Program and work/life services
- Education support programs, including tuition assistance
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and other discounts
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