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Senior After-Sales Operations Leader

Job in Wilmington, Middlesex County, Massachusetts, 01887, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-08-17
Job specializations:
  • Management
    Operations Management, Change Management, Project & Program Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Jobtailor is seeking a Senior Manager for After-Sales Operations in Massachusetts to lead warranty management and performance initiatives. The role partners with Service Operations, Supply Chain, and leadership to drive operational excellence and scalable processes.

The ideal candidate has 8+ years in service/aftermarket operations, strong PM skills, and a track record of cross-functional change. On-site in Wilmington, MA with broad visibility into customer experience improvements.

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Position Requirements
10+ Years work experience
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