Technical Program Manager

Who we are With its A.I.

-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

The Technical Program Management Office (PMO) oversees the planning, execution, and delivery of technical projects within the Symbotic Products and Innovation Organization. The PMO establishes and implements the processes, standards, and methodologies for project management of NPI projects to support on-going innovations and solution/product deployments. The team ensures alignment with business objectives, manages key risks/issues, and coordinates resources to ensure successful project outcomes.

The technical PMO team is responsible for handling reporting, communication, and stakeholder management across company functions and up through organization leadership. Technical PMs work closely with product and engineering teams to define project scope, schedule, and budget. The team is actively involved throughout the entire project lifecycle, collaborating with teams to ensure successful technology insertion, deployment into production, and overall sustainment support.

This Principal role leads the technical program management of DPS (door per store), a multi-site deployment program moving from new product introduction into repeated site launches. Symbotic is scaling from proving technology to deploying it on committed customer dates, and this program sits at the center of that shift. The engineering program management structure for DPS is being built now, and this role builds it.

Lead multidisciplinary teams to bring new products from concept through implementation, delivery, and support. Build and own the integrated engineering schedule for the DPS program, including defining the elements of that schedule where they do not yet exist; develop the underlying work plans directly with controls, software, simulation, and hardware teams and integrate them into a single program view. Establish and maintain work breakdown structure, critical path, dependency, and mitigation timing plans across engineering, NPI, manufacturing, and site launch, with constant updating, improvement, and follow-up.

Work closely with engineering managers and leaders, product managers/owners, to ensure rapid execution and on time, high quality delivery of complex projects. Interact with and motivate talented engineering teams across multiple locations, harness their high energy to deliver high quality products. Manage robotic/automation projects that automate inventory management and fulfillment at store level, deployed site by site across a multi-site launch program.

Own site by site planning and launch readiness across the program, holding a plan that has to repeat and hold across many deployments rather than one. Manage technical development, integration and deployment for large-scale automation and robot systems from design to production deployment; manage engineering deliverables across multi-disciplinary engineering teams (software, mechanical, electrical, industrial and embedded controls). Foster a culture focused on transparency, speed of decision-making, and a synchronized partnership within product teams.

Facilitate the resolution of issues, risks, and challenges that surface through the development lifecycle including NPD/R&D. process, production deployment and sustainment. Surface issues early enough to act on them rather than absorb them age cross-functional issue tracking to identify problems, track root-cause and corrective action plans; provide issue status across engineering teams and leadership. Ensure Symbotic's Product Development Process is followed, coach teams in executing the NPD process and best practices.

Establish and codify engineering program management standards, cadence, and tooling for a scaling organization, so what is built on this program is repeatable across others.

Bachelor's degree in Engineering or a related technical discipline, or equivalent…