HVAC Warranty Operations Lead — Drive Resolutions
Job in
Wilmington, Middlesex County, Massachusetts, 01887, USA
Listed on 2026-09-04
Listing for:
Socket.dev
Full Time
position Listed on 2026-09-04
Job specializations:
-
Management
Operations Management, Business Administration, Business Analyst
Job Description & How to Apply Below
Homans Associates, a subsidiary of Watsco, is seeking a Warranty Processing Manager in Wilmington to lead end-to-end warranty operations for HVAC equipment. You will ensure timely submissions, proper documentation, and efficient claims resolutions, while coaching the team to improve denial rates and aging metrics.
You will collaborate with manufacturers, internal stakeholders, and branch teams, traveling as needed to other locations and driving continuous process improvements in a fast-paced,
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