Operations Supervisor - 2nd Shift

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .

Job Description Are you ready to be part of a team that values safety, continuous improvement, quality, and employee well-being? CHEP is looking for a motivated Plant Operations Supervisor - 2nd Shift to join our team in Wilmington, MA.

Key Responsibilities May Include:

Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.

Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.

Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.

Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.

Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.

Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.

Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.

As a Plant Operations Supervisor, you will be responsible for assisting the Plant Manager in managing total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality and cost.

Key Accountabilities – What you will do Supervise the work of all production employees – oversees production and shipping schedules based on availability of raw and finished goods.

Provide hands-on leadership as a supervisor, responsible for mentoring and coaching all employees and working through employee relations issues.

Support plant administration to ensure compliance to established policies.

Responsible, in consultation with Plant Manager, for the cost and yield performance of the Plant in partnership with the overall P&L of the Plant.

Support cost control initiatives and process control within the Plant.

Review operations activities, including local transportation activities, to maintain compliance with all Federal, State and local laws (OSHA, DOL, DOJ, EPA, FD)
Drive Safety improvements (Zero Harm) across the Plant Ensure the consistent execution of all SOPs throughout the Plant in accordance with the PMS Experience – What you will bring

Standard shift schedule: 3:00PM-12:00AM M-FExtended OT hours as business needs arise)
Prior experience in a plant supervisory role in an engineering or manufacturing environment

Familiarity with private fleet management/transportation is helpful

Strong customer focus orientation

Strong people management capability including non-exempt production workforce

Demonstrated success in delivering strong employee relations

Demonstrated ability to work cross-functionally

Experience managing safety performance and programs

Understanding of supply chain practices and metrics and data analysis

Familiarity with Lean Thinking concepts and practices

Skills & Knowledge Ability to build effective…