Quality Engineer

Position Overview

Reporting to the Quality Manager, the Quality Engineer will be responsible for the following:

Wilmington, MA

Hybrid

Full-Time

Quality Engineer

Yes

• Ensuring compliance with the ISO 9001:2015 standard. This will include addressing gaps in process procedures and facilitating the development of appropriate metrics for Quality Processes. Help the transition to ISO 9001:2026 in the upcoming years
• Support the Customer Care Program (CCP). This may include:
• Composing responses to customers regarding quality issues
• Proposing warranty decisions
• Organizing customer feedback to uncover systematic problems and trends
• Investigations of returned products from customer complaints including writing reports of findings.
• Leading cross-functional teams for root cause analysis and corrective actions.
• Developing and reporting on CCP metrics on a regular basis.
• Assist with ISO and Customer Audits, Audit Responses and Customer Requests.
• Participate in Internal audit process.
• Analyze quality data and performance trends.
• Manage the First Article Inspection / Incoming Inspection process and laboratory.
• Review and sign certificate of quality.

• Bachelors Degree In Engineering or STEM related disciple
• 2+ years of experience focused on quality management in a manufacturing environment
• Current knowledge of the requirements of ISO 9001:2015 standards

• 5+ Years experience in Manufacturing Quality environment
• Use of programs such as Mini Tab, SQC Pack, Microsoft Share Point
• Six Sigma Green or Black Belt

• Must be able to ascend and descend ladders, stairs, and in proximity to loud equipment.
• Must be able to lift and carry or otherwise move up to 50 pounds occasionally.
• Must be able to see and respond to at-risk situations.
• Must be able to wear personal protective gear when in industrial locations.
• Must be able sit for longer periods of time as well as move about throughout the office and production, laboratory environment.

Medical (4 plan options), Dental (2 plan options) and Vision insurances; 401K (match & fixed company contribution); health savings and flexible spending accounts; company provided basic life insurance policy with the option of selecting additional voluntary life insurance for self, spouse or dependents; disability insurances (short-term policy is company paid & long-term is split between company and employee); voluntary insurance plans for accident, critical illness and hospital indemnity;

business and personal travel insurance; 10 paid holidays; vacation time; sick time; employee assistance program; educational assistance program; referral bonus; bereavement leave. All benefits are subject to applicable plan and program terms (including eligibility terms) and may be subject to change.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The next opportunity from this position is:
Quality Engineer II

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