Data Analyst

Experis

Job Title:Data Analyst

Location:Andover, Massachusetts (on-site)

Pay Range:$30-$35/hr
T
erm: 6+ Month Contract

The Quality Data Analyst / Administrator supports the Quality organization by managing quality-related data, customer field issue records, corrective action tracking, return material activity, and reporting for manufacturing and field quality processes. This role helps ensure accurate, timely, and audit-ready information across systems such as AssurX, Excel, Power BI, SharePoint, and related business tools.

Customer Field Issue and AssurX Administration:
Manage records for OBQ, failure analysis, DOA, field RMA, and related customer quality issues. Maintain accurate case status, ownership, due dates, supporting documentation, and escalation visibility.

Quality Data Reporting:
Develop and maintain quality trend reports, dashboards, and summaries for Quality Engineering, Supplier Quality Engineering, Technical Support, Product Management, Logistics, and leadership using Excel, Power BI, and other reporting tools.

Returned Material and Failure Analysis Coordination:
Track returned parts, field RMA activity, supplier FA requests, routing concerns, and return-to-vendor instructions. Coordinate with Logistics, Engineering, Factory teams, suppliers, and field service teams to maintain timely closure.

CAPA / 8D Coordination:
Support corrective action processes by tracking 8D progress, action owners, due dates, containment, root cause investigation status, corrective action implementation, and effectiveness verification.

Procedure, Part, and Disposition Follow-Up:
Follow up with responsible departments on procedure revisions, part disposition decisions, engineering updates, SOP changes, and release status tied to quality investigations.

Field Service and Stock Purge Support:
Coordinate field service corrective action upgrades, stock purges, and material disposition activities with Logistics and responsible functional teams.

ISO 9001 and Audit Support:
Support ISO 9001 quality system activities, maintain audit-ready records, and train toward qualification as an internal ISO 9001 auditor.

Product Change Notice Support:
Support LBU Product Change Notice application processing, including data review, routing, follow-up, and status tracking.

Associate degree, technical degree, or equivalent combination of education and relevant experience required; bachelor’s degree in Quality, Engineering, Data Analytics, Business, or a related field preferred.

2-5 years of organizational, administrative, data management, quality, manufacturing, RMA, MRB, or transaction-processing experience in a manufacturing or technical environment.

Intermediate to advanced Microsoft Excel skills required, including data cleanup, filtering, pivot tables, formulas, and structured tracking files.

Strong written and verbal communication skills, including the ability to prepare concise updates, status summaries, and PowerPoint presentations.

Ability to coordinate multiple open actions, follow up across functions, maintain accurate records, and elevate issues when needed.

Experience with RMA, MRB, CAPA, 8D, supplier failure analysis, ISO 9001, or quality system documentation is a plus.

High attention to detail and strong ownership of data accuracy.

Ability to translate quality case activity into meaningful metrics, trends, and management summaries.

Strong organizational skills with the ability to manage multiple priorities and deadlines.

Comfort working with cross-functional teams, including Engineering, Quality, Supplier Quality, Product Management, Logistics, Field Service, Manufacturing, and suppliers.

Continuous improvement mindset and…