Graduate Sales Operations Analyst – CRM Enablement & Process Improvement

Come join Analog Devices (ADI) – a place where Innovation meets Impact. For more than 55 years, Analog Devices has been inventing new breakthrough technologies that transform lives. At ADI you will work alongside the brightest minds to collaborate on solving complex problems that matter from autonomous vehicles, drones and factories to augmented reality and remote healthcare. ADI fosters a culture that focuses on employees through beneficial programs, aligned goals, continuous learning opportunities, and practices that create a more sustainable future.

Analog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible™.

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Analog Devices is looking for an ambitious graduate to join the Sales Operations team, supporting a global sales and marketing organization of over 1,000 users. As a Graduate Sales Operations Analyst, you will play a key role in supporting, training, and enabling the sales organization through effective use of our CRM platform, while also helping to improve sales processes and workflows.

This is a tremendous opportunity to gain hands‑on experience working at the intersection of sales, business processes, and technology, and to contribute to high‑priority initiatives that directly impact sales effectiveness and customer engagement. You will collaborate closely with Sales, Marketing, IT, and Operations teams, developing a strong understanding of how modern CRM tools support end‑to‑end sales execution.

• Support the day‑to‑day use and adoption of the CRM system by sales and marketing users
• Assist with onboarding, training, and user enablement, including creating job aids, training materials, and simple how‑to guides
• Act as a first‑line support contact for basic CRM questions, issues, and usability feedback from the sales team
• Collaborate with Sales Operations and IT to enhance CRM workflows, data quality, and sales processes
• Help document current‑state and future‑state sales processes within the CRM environment
• Support continuous improvement initiatives to simplify selling activities and improve user experience
• Assist with basic reporting, dashboards, and data checks to support sales activities and management visibility
• Gather feedback from users to identify process gaps and improvement opportunities
• Work cross‑functionally to support company‑wide sales effectiveness initiatives

• Strong interest in sales operations, business processes, and CRM systems
• Ability to communicate clearly with both technical and non‑technical users
• Comfortable explaining tools and processes and supporting users with different levels of system proficiency
• Detail‑oriented with a structured, problem‑solving mindset
• Strong collaboration skills and willingness to build relationships across teams
• High level of drive, intellectual curiosity, accountability, and eagerness to learn
• Ability to break down complex processes into simple, user‑friendly steps

• Education:
  
  BS/BA Degree (Business, Information Systems, Analytics, or related field)
• Experience:
  
  Internship, co‑op, or university project experience in a business, systems, or technology‑focused role

• Familiarity with CRM systems (e.g., Microsoft Dynamics 365, Salesforce, or similar)
• Exposure to sales processes, customer lifecycle concepts, or sales reporting
• Basic experience with Excel, Power BI, or reporting tools
• Interest in process improvement, automation, or workflow design

• Business, Operations, or Information Systems coursework
• Interest in building a…