Account Manager

Responsibilities

• Field sales executive focused on customers to achieve revenue and margin goals in assigned accounts.
• Identifies customer needs and applies the company’s value proposition to drive sales growth and improved profitability.
• Develops strategic relationships and aligns customer and business goals, creating and managing a business and execution plan for shared success among the customer, vendor partners and the company.
• Serves as the primary point of contact for the customer interface to the company’s resources that drives and supports high levels of customer satisfaction and loyalty, as measured in surveys and share of wallet.
• Develops strong, strategic relationships with customer(s) to identify and leverage the customers’ business goals, growth strategies and profit drivers to deliver the appropriate business value proposition sales solution strategy.
• Provides leadership and guidance in critical customer planning and engagement.
• Engages customer(s) in joint planning that integrates the company’s services, programs and supplier partnerships securing customer commitment for the development of a comprehensive investment in strategies that advance the company’s market position, entanglement and financial goals.
• Conducts regular business reviews with assigned accounts to track progress toward revenue and growth goals and owns execution of the business plan.
• Maintains and monitors pipeline and metrics for assigned customers, performs analysis and identifies improvement opportunities.
• Supports supplier’s strategies by aligning solutions with customers to maximize profitable growth and customer expansion.
• Prioritizes customers and opportunities with the greatest potential for success.

• Minimum experience required is typically less than 2 years with a bachelor’s or equivalent.
• Bachelor’s degree or equivalent experience from which comparable knowledge and job skills can be obtained.