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Bot Field Service Maintenance Technician

Job in Wilmington, Middlesex County, Massachusetts, 01887, USA
Listing for: Symbotic
Full Time position
Listed on 2026-08-08
Job specializations:
  • Trades / Skilled Labor
    Maintenance Technician / Mechanic, Field/Service Technician
Salary/Wage Range or Industry Benchmark: 71000 - 98000 USD Yearly USD 71000.00 98000.00 YEAR
Job Description & How to Apply Below
Who we areWith its A.I.

-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

The Bot Field Service Maintenance Technician will repair and calibrate our automated and robotic systems. This position requires 100% travel per year to Symbotic sites across the US. The focus of this role will be working with the robotic fleet of vehicles at each site. This will include complex troubleshooting responsibilities, complex repairs to the fleet of vehicles, and upgrades to the fleet of vehicles.

What we doThe Bot Field Service Maintenance Team is part of the Maintenance Operations Organization which is responsible for our system stand-up inside our client’s sites. The Maintenance Operations organization drives our new system from ground-breaking to a fully operational robotic material handling system.

What you’ll do Ensure that the safety commitments in compliance with OSHA, Symbotic, and our customers’ processes and procedures are met daily.

Perform inspections and upgrades on systems associated with Automated Storage and Retrieval System and Symbot Autonomous vehicle fleet.

Support continuous operation by adjusting, calibrating, repairing, replacing or modifying fleet system components.

Maintain advanced system knowledge of equipment, programs and tools relating to the Symbot fleet and maintenance.

Perform advanced troubleshooting of the robotic vehicle fleet, identifying anomalies and stoppages using schematic and wiring diagrams as well as advanced test equipment.

Advanced troubleshooting skills and ability to follow electro-mechanical diagrams.

Perform inspection and evaluation of delivered robotic fleet vehicles to sites. Verifying equipment has met quality standards, has not suffered any damages through shipping and handling and is Structure Ready.

Perform periodic system inspections within expected durations on all equipment and thoroughly document all actions and repairs to include parts used and labor. Ensure quality maintenance and complete documentation via the Computerized Maintenance Management System (CMMS).Effective communication of production impacting problems and suggested actions, including approximate time required for corrective and emergency maintenance to required team members.

Communications with on-site personnel and Control Center Operators on the commissioning of new robot fleet vehicles via system software and structure induction procedures.

Must be able to work in a dynamic environment and change course based on immediate business needs.

Responsible for cleanup of equipment and removal of replaced parts from work areas after repairs are completed while conforming to 5S policies.

Responsible for automated robotic vehicle recovery in the Symbotic Matrix select system to include working in restrictive environments.

Other duties as assigned by leadership.

What you’ll need Associate degree or equivalent experience/ certification in electronics, automotive, automation, manufacturing or equivalent field preferred.

Minimum of 5 years’ experience in mechanical automation systems.

Must be able to provide training and system expertise to team members on and off  proficient in performing all Inspection functions.

High level of robotic troubleshooting (programming experience a plus) with strong electro-mechanical skills.

Proficient with different schematics and wiring diagrams. Confident in electrical troubleshooting and repairs.

Ability to work independent of supervisor following procedures and manuals.

Ability to represent the Field Service Team in a remote site support role independent of supervisor.

Ability to lead a team and delegate daily functions and work beyond the scope of normal as operation calls.

Ability to Multi-task and perform multiple job functions t be literate, written and verbal, in English Language.
100% travel required.

Our Environment Remote, field-based position.

Travel is required up to 100% of the time. Employee must have a valid driver’s license…
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