Robotics Engineer

Job Title:

Reliability Engineer

Job Description

This role focuses on ensuring fleet-scale reliability, availability, and performance of large-scale robotic systems. You will diagnose and resolve complex system-level issues across software, hardware, controls, and infrastructure, while driving continuous improvements in robustness, fault tolerance, and scalability. The position combines hands-on debugging, data-driven performance optimization, and close collaboration with cross-functional and field teams to keep thousands of deployed robots operating reliably in production environments.

Responsibilities

+ Identify, triage, and determine root causes of system-level issues impacting large-scale robotic fleets.

+ Drive improvements in system reliability, availability, and performance across thousands of deployed robots.

+ Define, implement, and monitor system performance guardrails tied to customer KPIs such as throughput, error rates, recovery time, and uptime.

+ Partner with field teams to debug and resolve production issues in live environments.

+ Work across robotics software, hardware, controls, perception, and infrastructure to diagnose complex system interactions.

+ Debug issues spanning embedded systems, distributed services, real-time control loops, and operational workflows.

+ Collaborate with cross-functional teams to implement fixes and long-term solutions for systemic issues.

+ Contribute to system design improvements that enhance robustness, fault tolerance, and scalability.

+ Analyze robot logs, telemetry, and diagnostics data to identify failure modes and performance bottlenecks.

+ Build and use tools such as SQL queries, Python scripts, and dashboards to investigate trends and validate hypotheses.

+ Develop mechanisms for regression detection, failure trend analysis, and ongoing performance monitoring.

+ Drive continuous improvement through structured experiments and data-backed decisions.

+ Own reliability metrics and contribute to improving system observability and debuggability.

+ Document failure modes, key learnings, and standard operating procedures for issue resolution.

+ Support release validation to ensure new changes meet reliability and performance expectations.

+ Act as a technical escalation point for complex system issues in production environments.

Essential Skills

+ At least 5 years of experience in robotics, automation, or complex distributed systems.

+ Strong systems engineering mindset with hands-on experience in robotics control software, real-time systems, and hardware-software integration.

+ Proven experience in structured root-cause analysis and failure investigation.

+ Proficiency in data analysis and scripting using Python, SQL, or similar languages.

+ Experience working with logs, telemetry systems, and large-scale operational data.

+ Familiarity with Linux environments and version control systems such as Git.

+ Experience working in production environments with deployed systems rather than only lab prototypes.

+ Strong problem-solving skills and ability to work effectively across ambiguous, cross-functional system boundaries.

+ Experience in Agile development environments.

+ Background in reliability engineering, test engineering, or systems engineering with a focus on complex hardware and software systems.

+ Hands-on experience with robotics controls and real-time operating systems (RTOS).

+ Demonstrated capability in hardware integration, validation, and debugging.

+ Experience performing failure mode and effects analysis (FMEA) or similar structured reliability techniques.

Additional

Skills & Qualifications

+

Experience with test equipment and hardware debug in robotics or automation environments.

+ Familiarity with integration and validation of embedded systems and distributed services.

+ Exposure to operational workflows in large-scale robotic or automated fleets.

+ Comfort building dashboards and analytical tools to support observability and performance monitoring.

+ Ability to clearly document technical findings, failure modes, and standard operating procedures for broader team use.

+ Strong communication and collaboration skills for working with cross-functional engineering and…