Dispatcher - Container Freight Specialist

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

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This role is in support of Cencora's distribution services in the US operating through our Amerisource Bergen business.

Full-Time | Tuesday-Friday 12PM-8:30PM, Saturday 7:30AM-4PM

$32 per hour

• Coordinating and monitoring all inbound INTL shipments scheduled for the NHP CFS.
• Monitoring TMS report for all international arrivals to ensure that freight is recovered in a timely manner.
• Completing all activities in TMS pertaining to the BONDED Room.
• Monitoring drivers to ensure all BONDED shipments are recovered from the airline.
• Reviewing and monitoring Bonded freight daily, ensuring that cold chain is maintained within the CFS.
• Creating Customs Blue Manipulation for replenishment in the Bonded room.
• Entering Gather replenishment details daily into TMS.
• Monitoring and maintaining cold chain for all shipments on FDA hold.
• Ensure all shipments within the CFS are secured and safely stored.
• Ensuring that all SOPs and policies are followed.
• Reporting all complaints and issues to management immediately.
• Inventory Management – Monitor the Virtual Import Board, coordinate with WCB to nominate shipments to be moved to the Bonded Room that will not put the room at capacity.
• Maintain all customs related documentation (Form 3499, etc.)
• Ensure all shipments are moved from the CFS once cleared.
• Ensure all shipments are sent to “G‑O” warehouse once threshold is met.
• Conduct daily audits of the CFS to ensure full compliance of CFS regulations.
• Achieve agreed personal targets and assist Manager to achieve team targets.
• Ensure compliance to codes including health and safety.
• Adhere to all processes as it relates to organization and workflow.
• Adopt Designated Screening Area (DSA) rules in the Bonded Area by preventing and challenging unauthorized entry.

600 Research Drive, Suite 1, Wilmington, MA 01887

• High school diploma or equivalent

• Proficient knowledge of TMS applicable Reports.
• General knowledge of the airport and surrounding area.
• Proficient in Excel, Microsoft Teams and Outlook email.

Dispatch Manager

• Excellent communication skills and a collaborator.
• Sense of urgency.
• Professional demeanor.
• Ability to multitask.
• Willing to work additional shifts and hours when required based upon the Business needs.
• Must be able to lift at least 50 lbs.
• Detail oriented.

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit

$51,500 - 73,700

• This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual…