Applied Learning Operations Specialist; Pooled Position

Job Title

University Program Associate
Applied Learning Operations Specialist (Pooled Position)

• The position manages and implements the processes and procedures for the applied learning field placement of College of Health and Human Services students.
• Creates and maintains databases and records and develops reports for the faculty and administrators overseeing field placements.
• Reviews clinical/field/internship contracts and memoranda of understanding, providing recommendations to General Counsel, faculty coordinators, and the CHHS Dean's office.
• Interacts and maintains positive, service-oriented relationships with a variety of campus constituents to resolve issues and implement processes.
• Recommends and assists with implementing activities to meet goals and objectives.
• Assists in establishing and implementing unit policies and procedures.
• Creates and maintains documentation related to job-specific duties and standard operating procedures.
• Stays up-to-date on software solutions for day-to-day operations, site onboarding needs, and stakeholder requests.
• Assists faculty and students with onboarding process for clinical placements, including deadlines and communication of processes.

Bachelor's degree; or equivalent combination of training and experience. All degrees must be from appropriately accredited institutions.

• Experience in a college environment within a university.
• Experience facilitating and supervising internships, clinical experiences, and field placements, and working with related policies and procedures.
• Experience in a customer-focused position.
• Experience with databases/learning management systems.
• Ability to learn and utilize numerous software solutions.
• Uses strong written and verbal skills to communicate effectively and efficiently to various audiences.
• Ability to independently solve problems, prioritize, execute multiple projects simultaneously, and de-escalate high-stress situations.
• Ability to be team-oriented and adaptable.
• Excellent attention to detail.

N/A

FTE: 1.0 (40 hours per week)
Months Per Year: 12
Work Days:
Monday - Friday

Work Hours:

8:00 a.m. to 5:00 p.m.
Type:
Permanent

PLEASE NOTE: This posting will close at 11:59 PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.
This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Full-time employees are eligible for dental, vision, and…