Front Desk Receptionist - Immigration Law Firm

About Us

We are a busy and client-focused immigration law firm dedicated to helping individuals and families navigate complex immigration processes with professionalism, compassion, and integrity. Our team serves a diverse client base, and clear communication is essential to our success.

We are seeking a bilingual (Spanish-English) Front Desk Receptionist who is professional, personable, and highly organized. This role is the first point of contact for our clients and plays a critical role in creating a welcoming and supportive office environment.

The ideal candidate has excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced legal setting.

• Greet and assist clients in a courteous and professional manner (in person and by phone)
• Answer and direct incoming calls in both English and Spanish
• Schedule consultations and manage attorney calendars
• Collect client information and update case management systems
• Receive, scan, and distribute mail and legal documents
• Assist with intake forms and ensure required documentation is complete
• Process payments and issue receipts
• Maintain a clean, organized, and welcoming reception area
• Provide general administrative support to attorneys and legal staff

• Fluency in Spanish and English (required)
• Prior receptionist, administrative, or customer service experience preferred
• Experience in a law firm or immigration setting is a plus
• Strong interpersonal and communication skills
• Professional demeanor and appearance
• Excellent organizational skills and attention to detail
• Ability to handle confidential information with discretion
  
  Proficiency in Microsoft Office and basic office technology (scanners, phone systems, etc.)
• Ability to multitask and remain calm under pressure

• Compassionate and patient when working with immigrant families
• Strong work ethic and reliability
• Ability to work independently and as part of a team
• Cultural sensitivity and professionalism

• Paid time off
• Paid holidays
• Health insurance options
• Opportunities for growth within the firm

Please submit your resume and a brief cover letter explaining your bilingual experience and interest in working in immigration law.

Job Types: Full-time, Part-time

Pay: $16.50 - $20.50 per hour

Benefits:

• Health insurance
• Paid time off

Work Location:

In person