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Administrative Assistant

Job in Wilmington, New Hanover County, North Carolina, 28403, USA
Listing for: IICRC
Full Time position
Listed on 2026-07-02
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant, Virtual Assistant/ Remote Admin, Office Assistant
Salary/Wage Range or Industry Benchmark: 18 - 20 USD Hourly USD 18.00 20.00 HOUR
Job Description & How to Apply Below

Administrative Assistant

NOW HIRING:
Administrative Assistant at our Wilmington location. As an Administrative Assistant, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and generally being a helpful and positive presence in the workplace. As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Key Responsibilities

  • Backup support for receptionist in answering phones
  • Receiving loss information & documenting accurate information & scheduling vendors
  • Office administrative duties such as preparing email and written correspondence
  • Perform fundamental daily administrative tasks to assist the office team
  • Send and follow up on required job-related documentation

Position Requirements

  • High school diploma/GED (preferred)
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to multi-task
  • Experience in service industry environment a plus
  • Possess polite, confident, and excellent customer service skills, including listening and questioning skills
  • Excellent organizational skills and strong attention to detail
  • Capability to work in a fast-paced, team-oriented office environment
  • Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
  • Able to successfully complete a background check subject to applicable law
  • Valid Driver's License

Pay Rate

Competitive pay based on experience All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.

All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Compensation: $18.00 - $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy!

We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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