Senior Administrative Assistant - Public Health

“Follow Your Calling, Find Your Career”

Pay Range: $20.71-$27.19/hour

This is a non- exempt (hourly) position

Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

This role is on-site 5 days a week.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all.

As a member of the Mecklenburg County Public Health team, you will become a subject matter expert in the public health field. The CDC foundation explains that “Public health is the science of protecting and improving the health of people and their communities. This work is achieved by promoting health lifestyles, researching disease and injury prevention, detecting, preventing, and responding to infectious disease”.

Come be a part of Mecklenburg County’s Public Health department’s vision to “assure the health and safety of our diverse and changing community today and for future generations.”

Conduct high-volume data entry with various computer operations. Organize and maintain files and records. Communicate effectively and exchange information clearly. Provide excellent customer service. Operate office equipment, including fax machines, copiers, and phone systems. Perform confidential data entry and assist in creating and organizing files.

• Provide administrative support to internal departmental staff
• Respond to inquiries and resolves administrative issues that may arise
• Prepare written correspondence such as memos, emails, presentations, forms, and other documents
• Coordinate meetings, interviews and assist with program preparation
• Prepare, develop or maintain reports, manuals, or interview documents
• Conducts moderately complex research.
• Perform confidential data entry, create, organize and maintain files
• Maintain supply levels and ordering stock
• Use computers for various operations such as database management
• Answer telephone or greet visitors and handle or direct inquiries to the appropriate persons according to the need/issue presented
• Operate office equipment: fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other material
• Compose, type, and distribute meeting notes, agendas, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports
• Some positions may be required to support enrollment and eligibility activities performed in the NC FAST system
• Some positions may be required to provide general guidance and direction to lower-level staff. Minimum Qualifications

Minimum of four years of administrative experience

High School Diploma or equivalent

Combination of relevant education and relevant experience accepted?:
Yes

• May require a valid North Carolina or South Carolina Driver's License
• May require County Driving Privileges Preferred Qualifications
• Department of Social Services Advocacy & QI Team Assignment - Bilingual (Spanish and English) proficiency oral and written

• Administrative and clerical procedures and systems using various computer operations, managing files and records
• Principles and processes for providing customer and employee services
• Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

• Customer service
• Coordination and organization
• Judgement and decision making
• Time management

• Adaptability:
  Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to…