Full Time Welcome Center Receptionist & Admissions Administrative Assistant

Scope of Role:

The Welcome Center Receptionist and Admissions Administrative Assistant serves as the first point of contact for prospective families and visitors to Cape Fear Academy and supports the Admission Department in all admission operations and activities. This is a full-time, twelvemonth position, reporting to the Director of Enrollment.

• Answer central phone line and direct calls to various departments
• Serve as a welcoming and responsive first point of contact for visitors to campus
• Have extensive awareness of all campus and classroom events
• Be able to direct guests to campus sites, events and amenities
• Maintain welcome center area and supplies
  
  Assist with security of welcome center
• Prepare admissions packets
• Correspond with online admission inquiries and follow up as needed
• Assist with scheduling tours/interviews/shadow days and sending reminders
• Follow up with feeder schools and programs about applicant checklist items
• Update Veracross admission portal as needed
• Assist with admission events as directed
• Assist with general admissions department or school-wide projects as needed
• Take inventory and order office supplies and admission-related items as directed

• Exceptional interpersonal, hospitality, and customer service skills
• Strong communication skills, both verbal and written
• Superior organizational skills and attention to detail
• Ability to handle confidential information with discretion
• Ability to anticipate departmental needs, multitask, and prioritize accordingly
• Database management skills;
  Veracross expertise preferred
• Proficiency with Google Suite (Mail, Calendar, Docs, etc.) and uploading and downloading digital resources
• Professionalism, dependability, flexibility, reliability, problem-solving, initiative, collaboration

Bachelor’s degree highly preferred.

Prior office administration and database management experience required; independent school experience preferred. Three or more years of communications or admissions-related experience.

Directly related experience or a combination of directly related education and experience may be considered in place of the above requirements.

• Must be able to sit or stand at a workstation with a computer for extended periods
• Must be able to use a copier and other essential office equipment
• Must have sufficient mobility to efficiently navigate the school campus buildings and grounds
• Must be able to clearly communicate with others
• Must be able to occasionally lift and carry objects less than 20 lbs
• Must be able to work in an environment with low to moderate noise levels