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Sr Administrative Support Assistant - SFA

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Mecklenburg County
Full Time position
Listed on 2026-08-28
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical
Salary/Wage Range or Industry Benchmark: 25.53 - 31.07 USD Hourly USD 25.53 31.07 HOUR
Job Description & How to Apply Below

Salary Range: $25.53 to $31.07 per hour.
Hiring Range: $25.53 to $26.39 per hour. This is a non-exempt position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Mecklenburg County Department of Child, Family, & Adult Services strives to strengthen families and communities through a safety-net of services, collaborations, and hope. Our vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.

Services For Adults (SFA) is a part of the Adult Services Division of the Mecklenburg County Department of Child, Family, and Adult Services. The division is responsible for three main program areas:
Adult Social Work Services, the Senior Citizens Nutrition Program, and the Mecklenburg Transportation System (MTS).

Position Specific Information

Full time position located onsite at the Valerie

C. Woodard Center, 3205 Freedom Drive, Charlotte, NC 28208.

Position will provide administrative support to the Services For Adults (SFA) leadership team.

Responsibilities
  • Processing monthly Adult Daycare (ADC) invoices.
  • Coordinate Adult Daycare (ADC) Invoice Training with contracted vendors.
  • Complete CLEAR database searches as requested.
  • Prepare Guardianship Status Reports and upload them to NC Courts; must maintain Notary Public certification.
  • Enter and process NCDHHS State documents: 5027, 5026, 7016 and 101’s forms in the appropriate state system.
  • Coordinate calendars and schedule meetings for Services for Adults (SFA) Assistant Division Directors.
  • Record, prepare, and distribute meeting minutes when applicable.
  • Maintain accurate files, records, reports, and other confidential documents.
  • Provide administrative and logistical support for SFA meetings, trainings, and special events.
  • Perform additional administrative duties and special projects as assigned.
Position Summary

Perform progressively responsible administrative, clerical, and technical work. This position, under minimal supervision, is responsible for advanced administrative functions of variety and specialization in a department.

Essential Functions
  • Provide administrative support to internal departmental staff
  • Respond to inquiries and resolves administrative issues that may arise
  • Prepare written correspondence such as memos, emails, presentations, forms, and other documents
  • Coordinate meetings, interviews and assist with program preparation
  • Prepare, develop or maintain reports, manuals, or interview documents
  • Conducts moderately complex research.
  • Perform confidential data entry, create, organize and maintain files
  • Maintain supply levels and ordering stock
  • Use computers for various operations such as database management
  • Answer telephone or greet visitors and handle or direct inquiries to the appropriate persons according to the need/issue presented
  • Operate office equipment: fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other material
  • Compose, type, and distribute meeting notes, agendas, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports
  • Some positions may be required to support enrollment and eligibility activities performed in the NC FAST system
  • Some positions may be required to provide general guidance and direction to lower-level staff
Minimum Qualifications
  • Experience:

    Minimum of four years of administrative experience
  • Education:

    High School Diploma or equivalent
  • Combination of relevant education and…
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