PT Admissions & Student Records Specialist

Definition

Administers the daily operation of Admissions processing, including all functions related to new student admission records. Ensures data entry is completed in a timely manner and is accurate and complete.

• Receives direction from the Director of Admissions and Testing.
• Exercises no supervision.

• Responsible for specialized recordkeeping and reporting tasks for the Registrar’s Office and the Admissions Office.
• Review documents for accuracy and completeness, code documents, resolve discrepancies, and cross-reference data within multiple systems.
• Coordinate downloading admissions applications and transcripts into student information system.
• Process applications for all students, including first-year, transfer, returning, and dual enrollment students.
• Process supporting documents (transcripts, test scores, etc.).
• Assist with changing prospective student majors and updating advisor assignments.
• Participate in the enforcement of FERPA.

• Assist in the promotion, planning, and coordination of activities and events sponsored by Student Services.
• Participate on various college committees and other institutional activities.
• Perform other related duties and responsibilities as required.

• FERPA Law
• Microsoft Office software including Word and Excel.
• Principles and procedures of record keeping.
• Excellent spelling, grammar and punctuation skills.
• Modern office procedures, methods and computer equipment

• Establish and maintain cooperative working relationships with those contacted in the course of work
• Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations
• Communicate clearly and respectfully, both verbally and in writing
• Maintain effective audio-visual discrimination and perception needed for:
  • Making observations
  • Reading and writing
  • Communicating with others
  • Operating assigned equipment
  • Handling varied tasks simultaneously
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
  • Standing or sitting for extended periods of time
  • Operating assigned equipment
  • Handling varied tasks simultaneously
• Maintain mental capacity, which allow the capability of:
  • Making sound decisions
  • Responding to questions

• High school diploma or equivalency

• Experience in a college setting, preferably admissions and/or registration, or experience working with complex data systems (entering and maintaining data, and reviewing reports)
• Customer service experience

• Associates Degree;
  Experience with student information systems and customer relationship management systems a plus;
• In particular, experience with Ellucian Colleague, CFNC Cross Connect, Customer Relationship Management (CRM) platforms, and Soft Docs is highly desirable.