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Orthodontic Office Admin - Insurance Coordinator

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Cherubini Orthodontics
Full Time, Part Time position
Listed on 2026-10-05
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 15 - 21 USD Hourly USD 15.00 21.00 HOUR
Job Description & How to Apply Below

To ensure that all operations run smoothly by coordinating insurance and presenting financing options for treatment, Cherubini Orthodontics in Wilmington, NC is looking to hire a full-time Orthodontic Office Admin
- Insurance Coordinator. This orthodontic position works 30 hours per week, Monday
- Thursday, approximately 9:00 am - 5:00 pm.

WHAT YOU GET: PAY AND BENEFITS

This orthodontic position earns a competitive wage of $15 - $21/hour, depending on experience.

We provide incredible benefits, including vision insurance, a 401(k) with a company match, paid time off (PTO), an incentive bonus, company-provided uniforms, and free orthodontic treatment after two years of qualified working performance.

A DAY FOR AN ORTHODONTIC OFFICE ADMIN - INSURANCE COORDINATOR

As an Orthodontic Office Admin
- Insurance Coordinator, you facilitate all aspects of our dealings with insurance companies, from verification and submission to adjustment tracking and troubleshooting, ensuring that our patients receive the coverage they deserve. You assist patients in understanding their financing options for treatments that insurance may not cover. Your clear explanations are greatly appreciated by patients and you really enjoy interacting with and helping them receive the treatment they require, regardless of their financial situation.

In addition to these responsibilities, you perform various administrative duties, such as preparing monthly patient account reports, managing accounts receivable, and billing. As a team player, you are always willing to assist in any other areas where your expertise is required, including answering phones and scheduling appointments. You thrive in this environment, taking pride in your efficiency and organization as you help others!

WHAT

WE NEED FOR AN ORTHODONTIC OFFICE ADMIN - INSURANCE COORDINATOR

Do you have excellent customer service skills? Are you reliable, punctual, and hardworking? Can you effectively juggle multiple tasks? Are you a team player? Do you have exceptional communication skills and the ability to clearly explain financial options? Can you present yourself in a professional manner? If yes, you might just be perfect for this orthodontic position! We also require:

  • 3+ years of orthodontic insurance experience
  • Experience with ADA codes and dental terminology
  • Experience and knowledge of Dolphin Imaging Management Software is required
  • In-depth knowledge about insurance, including employer plans, PPOs, fee for service, etc.
  • Ability to type 50+ WPM
  • Knowledge about electronic communications, file transfers, emails (including Outlook Express), PowerPoint, Excel, and Microsoft Word
ABOUT CHERUBINI ORTHODONTICS

Our award-winning practice has a modest, boutique style that is family-oriented, friendly, and fun! We incorporate the most modern technologies into our state-of-the-art practice like digital radiographs, Invisalign® clear aligners, and the latest software and technological advances in orthodontics. We are able to offer these amenities at a reasonable price because treating our patients like family is our top priority!

Our team brings sunshine into our patients' lives and smiles to their faces. Our employees love our friendly, family-like atmosphere and the excellent benefits we provide. We also support our employees in their desires to learn and grow by offering on-the-job training and opportunities for advancement. We hope you will join our fantastic team!

JOIN US

Location:

28403

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