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Front Office Administrator - Patient Support Specialist

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: EmergencyMD
Full Time position
Listed on 2026-02-22
Job specializations:
  • Business
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 16 - 21 USD Hourly USD 16.00 21.00 HOUR
Job Description & How to Apply Below

Do you love keeping things organized while helping people feel welcome and cared for? If so, Cherubini Orthodontics needs a Front Office Administrator – Patient Support Specialist to be the friendly face and voice of our practice. In this role, you make every patient interaction smooth and positive while ensuring our office runs like clockwork.

If you're detail-oriented, tech-savvy, and thrive in a fast-paced environment, this is your chance to shine! Apply today and start building a career you'll love.

WHAT YOU'LL DO EACH DAY:
  • Greet patients warmly and assist with check-in and scheduling
  • Answer phone calls and emails with professionalism and care
  • Maintain accurate patient records and update information as needed
  • Support insurance verification and ledger management
  • Jump into cross-training opportunities to expand your skills
To Qualify, You'll Need:
  • 3+ years of business administration experience
  • 3+ years working in a dental or medical office
  • 3+ years handling orthodontic or dental insurance verification, submission, and ledger tasks
  • Strong computer skills (Google Drive, Microsoft Excel, social media platforms)
  • Professional demeanor and polished appearance
  • Experience with Dolphin software (BONUS!)
WHAT YOU'LL GET IN RETURN:
  • Pay: $16.00–$21.00/hour (based on experience)
  • Schedule: Monday–Thursday, 9:00 AM–5:00 PM (30–32 hours/week)
  • Perks: Vision insurance, 401(k) with company match, paid time off, incentive bonus, company-provided uniforms, and free orthodontic treatment after two years of qualified performance
GET TO KNOW US:

Cherubini Orthodontics blends cutting-edge technology with a warm, boutique, family-friendly atmosphere. Our award-winning practice has been recognized as one of America's Top Dentists for 13 years, thanks to our commitment to exceptional care and happy patients. Using advanced tools like digital radiographs and Invisalign® clear aligners, we deliver beautiful, lasting results.

Our team genuinely enjoys coming to work each day because we've built a supportive environment where learning, growth, and having fun are all encouraged. If you're looking for a workplace that feels like family, you'll feel right at home here!

Apply now! Just complete our quick, mobile-friendly application to become our next Front Office Administrator – Patient Support Specialist.

Please be informed that passing a background check and drug test is a prerequisite for employment with our company. Any job offer extended is subject to the successful completion of these requirements and the ongoing maintenance of a clean background.

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