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Director, Customer Success & Experience Transformation

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Anza Mortgage Insurance Corporation
Full Time position
Listed on 2026-08-17
Job specializations:
  • Business
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 180000 - 240000 USD Yearly USD 180000.00 240000.00 YEAR
Job Description & How to Apply Below

Anza Mortgage Insurance Corporation is seeking a Director of Customer Success to design and lead the end-to-end customer experience, build the CS organization, and implement scalable processes and technologies that improve customer outcomes. Based in Wilmington, NC, the role requires in-office presence at least three days per week.

You will drive the CS strategy across units, evolve CRM and workflow automation, and partner with Technology and Operations to achieve operational excellence while

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