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HelpDesk/Support Customer Service Rep

AI-Driven Customer Support Specialist

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Vantaca, LLC
Full Time position
Listed on 2026-03-02
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology firm in Wilmington, NC, seeks a Customer Support Specialist dedicated to enhancing customer experience. This role involves managing inquiries via phone, email, and Zendesk, while providing essential product information. The ideal candidate will possess a Bachelor's degree or equivalent experience, demonstrate strong problem-solving and communication skills, and have HOA accounting knowledge. The company offers a great work culture, competitive benefits including unlimited PTO, and a commitment to innovation in customer support.
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