Customer Onboarding & Implementation Specialist
Job in
Wilmington, New Hanover County, North Carolina, 28412, USA
Listed on 2026-06-26
Listing for:
Ply
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Ply is looking for a Customer Onboarding Associate to manage the customer journey post-sale, ensuring smooth onboarding and successful product adoption. This role involves leading kickoff calls, facilitating check-ins, and supporting on-site implementations, making it ideal for candidates interested in customer success and operations.
Located in Raleigh-Durham, NC or New York, NY, this position offers a salary between $70,000 and $90,000 plus commission and equity. Join Ply and help innovate the trades industry.
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