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Customer Service & Dispatch Specialist – Home Services
Job in
Wilmington, New Hanover County, North Carolina, 28412, USA
Listed on 2026-07-31
Listing for:
Benjamin Franklin Plumbing, LLC
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support
Job Description & How to Apply Below
Benjamin Franklin Plumbing, LLC in Wilmington, NC is seeking a motivated Customer Service Representative (CSR) to join our home services team. This full-time position focuses on delivering exceptional customer experiences, coordinating schedules, and supporting dispatch operations to keep technicians productive and jobs running smoothly.
The CSR will handle inbound calls, schedule service, respond to inquiries with urgency, and contribute to a positive customer journey from first contact to job
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