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Luxury Jewelry Customer Experience Associate

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Reeds Jewelers
Full Time position
Listed on 2026-08-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 17000 - 22000 USD Yearly USD 17000.00 22000.00 YEAR
Job Description & How to Apply Below

REEDS Jewelers is seeking a Customer Experience Associate in Wilmington, NC to handle real-time calls, chats, and emails from customers nationwide. You will resolve issues professionally while upholding REEDS luxury standards.

Requirements include 6+ months in customer service, a quiet workspace with high-speed internet, excellent written and verbal communication, and the ability to work in a fast-paced, detail-oriented, independent role. Schedules may include evenings, weekends, and holidays.

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Position Requirements
10+ Years work experience
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