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Showroom Assistant

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Grove Gallery & Interiors
Full Time position
Listed on 2026-08-15
Job specializations:
  • Customer Service/HelpDesk
    Admin Assistant, Office Administrator/ Coordinator, Customer Service Rep
  • Administrative/Clerical
    Admin Assistant, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 12 - 18 USD Hourly USD 12.00 18.00 HOUR
Job Description & How to Apply Below

Are you a people person who enjoys helping customers? Have you ever been told you are a great multitasker? Do you have a flair for home decorating? If your answers to these questions are “Yes!” we may have a job opportunity for you. Strickland's has been in business over 70 years and we are the area’s leader in window coverings and home organization solutions.

We are a progressive company specializing in blinds, shades, shutters and draperies as well as closet, garage and pantry systems that maximize space. To learn more, visit

The Showroom Assistant position is a front-office role; this means that you will be the first point of contact for customers who visit or call the showroom. In other words, you will be an ambassador for the company, so you must have great communication skills and the ability to work well with clients. Job responsibilities will include answering the phone, scheduling and helping customers in the showroom with window covering and custom closet solutions, and completing administrative tasks, meant that the ability to multitask is essential to success in this position.

You also will work in a proprietary database—a CRM or Customer Relationship Management database, so being detail-oriented is a must.

Some of your duties will include:
  • Answering the phone, greeting customers
  • Showing customers what's the latest in window coverings and home organization
  • Scheduling appointments
  • Maintaining the cleanliness of the showroom
  • Maintaining sample books and displays
  • Working daily in a CRM database, Excel spreadsheets, and other computer programs

This position is best suited to a person who enjoys customer service and using interpersonal skills to help others and solve problems. The ideal candidate for this position is energetic, positive, organized and conscientious. You should be able to demonstrate advanced skills in the following areas: active listening, verbal and written communication, critical thinking, customer service and computer/internet technology.

We are looking for someone who is self-motivated and capable of working with a team or independently. This full-time hourly position pays in the range of $12 to $18 dollars per hour based on experience. Working hours will be Monday-Friday from 9am to 6 pm and some Saturdays.

As our company is continuing to grow steadily, there will be the opportunity for long-term advancement.

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