Customer Experience Lead, End-to-End Scan-to-BIM
Job in
Wilmington, New Hanover County, North Carolina, 28412, USA
Listed on 2026-08-17
Listing for:
Material Bank
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Business
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Integrated Projects (IPX) is hiring a Customer Experience Manager to own the customer experience across the entire scan-to-BIM lifecycle. This role is the primary point of contact for clients from kickoff through delivery and beyond.
You will combine client support, project management, and commercial ownership—ensuring projects run smoothly, expectations are clear, and customers are getting maximum value from IPX’s platform and services.
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