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Bilingual Customer Support Specialist — EN/ES
Job in
Wilmington, New Hanover County, North Carolina, 28412, USA
Listed on 2026-08-22
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
IKA is hiring an on-site Bilingual Customer Support Specialist to join our team in Wilmington, NC. The role delivers exceptional customer support in English and Spanish, handling quotes, orders, and inquiries for the Laboratory, Analytical, and Bioprocessing divisions.
The ideal candidate will maintain strong customer relationships, set up new accounts in the ERP system, and collaborate across departments to ensure timely, accurate information and seamless service.
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