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Hospital Guest Services Specialist: Welcoming & Safe
Job in
Wilmington, New Hanover County, North Carolina, 28412, USA
Listed on 2026-08-29
Listing for:
Novant Health
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Novant Health is seeking a Guest Services Representative to be the first welcoming presence at the hospital entrance, ensuring a compassionate experience for patients and visitors. You will guide guests, share directions, and uphold safety while coordinating with hospital teams.
This full-time role requires a high school diploma and 1–2 years of customer service experience, preferably in healthcare. Proficiency in Microsoft Office and strong de-escalation skills are essential.
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