Customer Care Specialist II – Onsite Support
Job in
Wilmington, New Hanover County, North Carolina, 28412, USA
Listed on 2026-09-07
Listing for:
Elevance Health
Full Time
position Listed on 2026-09-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, English Customer Service
Job Description & How to Apply Below
Elevance Health in Columbus, GA seeks a Customer Care Representative II to support members with timely information, resolve questions, and document outcomes in our systems. The role trains on-site for eight weeks and then works in an in-person environment to ensure strong member engagement.
Responsibilities emphasize empathy, clear communication, and problem solving across multiple applications. A HS diploma and 1 year in automated customer service are required; training hours are 8am-5pm EST,
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