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Hospital Guest Services Concierge & Patient Transport
Job in
Wilmington, New Hanover County, North Carolina, 28412, USA
Listed on 2026-09-08
Listing for:
UNC Health
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
UNC Health is seeking a Guest Services Specialist to serve as the first point of contact for visitors and patients at UNC Hospitals. You will deliver premium customer service at entrances, information desks, valet drops, ACC, and the Emergency Department, coordinating with multiple hospital areas.
The role emphasizes compassionate communication, patient privacy, and efficient navigation through Epic for appointment verification and visitor processing.
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