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Guest Experience Specialist

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: esacareers
Full Time position
Listed on 2026-10-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Bilingual, English Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 36000 USD Yearly USD 28000.00 36000.00 YEAR
Job Description & How to Apply Below

ESA Management, LLC is seeking a Guest Services Representative to provide excellent guest experiences at the front desk. You will assist guests, handle check-ins/outs, answer phones, and process payments following company procedures.

Responsibilities include resolving guest issues via the Make it Right program, maintaining cleanliness behind the desk and lobby, and supporting breakfast setup and common areas while upholding safety and security standards.

The following opening is for a Guest Experience Specialist with esacareers.

Join esacareers and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Guest Experience Specialist role at esacareers, based in NC, United States.

We are looking to fill the Guest Experience Specialist position at esacareers in NC, United States.

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