Banking Support Specialist — Fast, First-Call
Listed on 2026-10-06
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Customer Service/HelpDesk
Banking & Finance, Bank Customer Service -
Finance & Banking
Banking & Finance, Bank Customer Service
First Bank (FBNC) in North Carolina is seeking a Customer Support Specialist to provide efficient service to customers, prospects, and branch staff via phone, email, secure messages, and chat. The role aims for first-call resolution across Retail and select Commercial inquiries, Online Banking, Bankcard, and Mobile Deposit.
You will handle stop payments, telephone transfers, and routine operations while identifying cross-sell opportunities.
The Banking Support Specialist I — Fast, First-Call Help role at First Bank (FBNC) is now open for applications in Wilmington, NC, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Banking Support Specialist I — Fast, First-Call Help role in the description above.
We appreciate your interest in this position.
Join First Bank (FBNC) and contribute to our ongoing work.
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