Assistant Director, Programs - Master in Business, Climate, and Sustainability; MBCS

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools.

With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Assistant Director, Programs – Master in Business, Climate, and Sustainability (MBCS), you’ll be a vital part of a collaborative, interdisciplinary team that supports students from diverse backgrounds as they pursue careers in data science.

The Assistant Director plays a pivotal role in delivering a high-quality student experience across academic advising, program management, and student engagement.

• Serve as the primary point of contact for current MBCS students.
• Advise students on degree requirements, academic policies, timelines, and program expectations.
• Monitor student academic progress and coordinate interventions, including support for students on academic probation or with low grades.
• Track students on Leave of Absence and support return‑to‑study processes.
• Serve as the student accommodations liaison.
• Maintain accurate student records and advising notes.
• Hold regular office hours to support student success and help resolve concerns.
• Represent students in monthly cross‑program student support and care meetings.

• Serve as a liaison among students, faculty, program leadership, and campus partners across NSOE and Fuqua.
• Attend and participate in MBCS and university meetings; document and disseminate meeting notes as appropriate.
• Maintain shared program resources and records (e.g., Duke Box folders).
• Co‑lead program logistics including orientation, professional development, room scheduling, swag ordering, catering, and community‑building events.
• Lead planning and execution of the MBCS Graduation ceremony, including logistics, communications, materials, and data collection.

• Draft, curate, and disseminate timely and accurate student communications via email, newsletters, LMS, and other platforms.
• Collaborate with marketing teams on student stories, news updates, website content, and social media.
• Ensure MBCS website content remains current.
• Support recruitment and enrollment efforts including application reading, information sessions, campus visits, and admitted student events.

• Support continuous assessment through data collection, program evaluation, and analysis of student feedback.
• Design, administer, and analyze surveys and focus groups.
• Prepare reports and year‑over‑year summaries for program leadership.
• Support updates to the MBCS academic bulletin and accreditation requirements (e.g., SACS).

• Process invoices, purchase orders, procurement card charges, reimbursements, and expense reconciliation.
• Support budget tracking and financial documentation.
• Represent MBCS at university‑wide meetings and initiatives.
• Support sustainability, inclusive excellence, and community initiatives.
• Participate in Student Services team meetings, retreats, and special projects.
• May supervise staff or student employees, as assigned.

• Bachelor’s degree required.
• Two years of experience in personnel, college/university administration, or a related field.
• Equivalent combinations of education and experience may be considered.

• Experience supporting graduate or professional master’s programs.
• Event planning and implementation experience.
• Familiarity with Duke systems (Duke Hub, Concur, Canvas, Qualtrics).
• Experience with program evaluation,…