Financial Aid Counselor; Pooled Position
Listed on 2026-02-21
-
Education / Teaching
Education Administration, University Professor
Benefits of Working at UNCW
Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.
Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full‑time employees are eligible for dental, vision, and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire.
Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Full‑time employees are also eligible for the tuition‑waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.
As a full‑time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pre‑tax flexible spending accounts, 12 paid holidays, 24 hours of paid community‑service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.
We also offer an abundance of training and development programs through our Dare to Learn Academy
, and the employee assistance program
, many of which are offered free of charge.
$43,940 - $48,823
Vacancy NumberS02780
Position TitleStudent Services Specialist
Working TitleFinancial Aid Counselor (Pooled Position)
Competency LevelJourney
Home DepartmentFinancial Aid Admin - 30140
Primary Purpose of Organizational UnitThis position is assigned to the Office of Scholarships and Financial Aid (OSFA) at the University of North Carolina Wilmington (UNCW). UNCW operates at a student enrollment of about 18,000 and OSFA is expected to serve any of those students seeking financial aid assistance, any prospective students/families, as well as students who receive benefits that require coordination through the OSFA. The OSFA currently serves approximately 65% of the student body.
This includes federal and financial assistance, Veterans educational benefits, all tuition waivers, all scholarships, all institutional aid and all non‑institutional aid. Typical office contact is 18,000 calls and 3,500 visits.
The major functions of the department include:
- Management of funds exceeding $150 million
- Receiving and/or processing aid applications from approximately 25,000 students each year (this includes all admitted students—some do not matriculate)
- Monitoring records and procedures for compliance with applicable federal and state laws and regulations and NCAA athletics rules
- Providing federal, state, and donor reports, and providing general financial aid advising and counseling to current and prospective students and their family
- Due to the national financial aid processing and delivery system, admission decision notification, and timing of orientation/billing, the heavier portions of the work are concentrated during March, April, June, July, and the first two weeks of each semester
Stdnt Engagement, Enrllmnt & Retent - 301 College
University InformationThe University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world‑class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.
A public…
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