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Student Affairs Case Manager

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: University of North Carolina Wilmington
Full Time, Apprenticeship/Internship position
Listed on 2026-07-06
Job specializations:
  • Education / Teaching
    Education Administration, Academic Advising & Student Services, Youth Development, School Counseling & Student Support
Salary/Wage Range or Industry Benchmark: 54000 - 61500 USD Yearly USD 54000.00 61500.00 YEAR
Job Description & How to Apply Below

Student Affairs Case Manager Benefits of Working at UNCW

Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach. Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance.

Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan.

Optional disability plans are also available. Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.

As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.

We also offer an abundance of training and development programs through our Dare to Learn Academy, and the employee assistance program, many of which are offered free of charge.

Recruitment Range

$54,000 - $61,500

Location and Department

Main UNCW Campus, Dean of Students - 40100, Student Affairs - 40000 Division

Primary Purpose of Organizational Unit

The Office of the Dean of Students is committed to advocacy and education centered on student growth and self-responsibility by serving as a central resource for UNCW students, faculty, and staff. Through collaboration with the university and Wilmington community, we provide assistance to members of the UNCW community by:

  • Educating students about their rights and responsibilities.
  • Assisting students, faculty, and staff with interpretation of campus policies, including the Code of Student Life and the Student Academic Honor Code.
  • Training and educating faculty, staff, and students on community standards and conflict resolution.
  • Establishing grievance and conflict resolution procedures.
  • Referring students to myriad resources to increase the likelihood of their success.
  • Assisting in the coordination of 24‑hour emergency and crisis response.
  • Providing resources and education for special populations including fraternity and sorority life members and off‑campus students.
Brief Summary of Work for this Position

The Student Affairs Case Manager is a unique and specialized position which blends the functions of non‑clinical student consultation, program coordination of student referrals and intake, systems development and coordination for reporting and maintenance of student cases, and leadership in addressing factors which contribute to student attrition and improve student academic success. The Student Affairs Case Manager’s role directly impacts the quality of students’ educational experience and enhances the overall academic and learning experience at UNCW.

This position assists with coordinating the university’s process for addressing the needs of students who have challenges with academic, health, conduct, substance misuse, financial, and social issues through providing myriad interventions, referrals, resources, and follow‑up services; serves as a liaison to Housing & Residence Life, academic deans and designees, health care and mental health providers, staff, and parents relative to students…

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