Student Success Advisor; Pooled Job Wilmington area,North Carolina USA,Education / Teaching

Benefits of Working at UNCW

At the University of North Carolina Wilmington, we are driven by a clear purpose: to empower student success, advance innovation, and strengthen the communities we serve. Guided by our strategic vision and commitment to excellence, UNCW offers a dynamic and collaborative environment where employees can make meaningful contributions while growing their careers.

Located in coastal North Carolina, UNCW combines the energy of a thriving academic community with the natural beauty of nearby beaches and outdoor spaces. Here, professional opportunity is balanced with an exceptional quality of life creating a workplace where you can thrive both personally and professionally.

As a member of the Seahawk community, you'll benefit from a culture that values well-being, lifelong learning, and connection. UNCW offers a competitive and flexible benefits package designed to support your health, financial well-being, and professional growth. From comprehensive health coverage and retirement options to generous paid leave, tuition opportunities within the UNC System, learning and development opportunities, and wellness programs, UNCW is committed to helping you thrive both at work and in your personal life.

Hiring

Range

Determined based on qualifications and/or experience.

Working Title

Student Success Advisor (POOLED POSTING)

External Link to Posting

https://jobs.uncw.edu/postings/40740

Vacancy Number

E1609

Position Number

443

Location of Workplace

Main UNCW Campus

Home Department

CHHS - Dean's Office - 31500

Division

Academic Affairs - 30 Division

Brief Summary of Work for this Position

Student Success Advisors advise students on university and program policies and refer students to campus and College resources. With a campus mandatory advising model, Student Success Advisors work consistently with their assigned advisees, but also with prospective and continuing undergraduate students. As applicable, Student Success Advisors will support graduate students. In addition to in-person appointments, Student Success Advisors rely on use of email, video conference, and phone, as forms of communication.

Student Success Advisors are self-starters, quick learners and are motivated by working in a collaborative environment.

Minimum Education and Experience Requirements

A bachelor's degree in education, Counseling, Psychology, Student Affairs, or a closely related field with three years of progressive experience in academic advising, student support services, or a comparable area; or a master's degree in education, Counseling, Psychology, Student Affairs, or a closely related discipline.
Experience utilizing a range of software applications and educational technologies, including Microsoft Office Suite, learning management systems, and other technology-enhanced delivery platforms.

Preferred Education, Knowledge, Skills & Experience

Experience in an academic advising setting or within a university environment.
Preference for work experience related to administering services and programs related to supporting varied student populations.
Possess a proven track record for effective advising, coaching, and communication skills as part of a team.
Knowledgeable of best practices and theoretical foundations in the fields of adult learning, student development, counseling, supplemental instruction, advising, and student services.
Experience with and commitment to working with students from varied backgrounds (e.g. first-year, continuing, and transfer students; pre-professional students; adult learners, military students, on-campus and on-line students, etc.) and knowledge on how to support the learning of the student populations.
Demonstrated professionalism in effective judgment and professional integrity.
Demonstrated commitment to and execution of high-level customer service.

Required Certifications or Licensures

N/A

Primary Purpose of Organizational Unit

The Student Success Center in the College of Health and Human Services (CHHS) at the University of North Carolina Wilmington (UNCW) works to develop and provide programs and services for students, staff, and faculty that foster excellence in the student experience at UNCW and position students for success as they continue in their chosen career paths. The center houses caring individuals who are passionate about and dedicated to helping students identify and achieve their educational and career goals.

The Student Success Center works collaboratively with other units across to achieve the following:

Provide…