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Senior Assessment Retention Specialist, EWD

Job in Wilmington, New Hanover County, North Carolina, 28403, USA
Listing for: Cape Fear Community College
Full Time position
Listed on 2026-09-14
Job specializations:
  • Education / Teaching
    Education Administration
Job Description & How to Apply Below

Job Title

To perform a variety of administrative duties for the Academic and Career Readiness program, conduct department testing, and assist students in all Academic and Career Readiness programs.

Duties & Responsibilities (Essential Functions)

Essential and other important responsibilities and duties may include, but are not limited to, the following:

  • Provide complex administrative and operational support to the Adult High School (AHS) and High School Equivalency (HSE) programs.
  • Assist AHS and HSE program directors with student orientations and intake processes, including testing students.
  • Coordinate with partner high schools to receive transcripts and withdrawal forms prior to orientation.
  • Conduct AHS student class placement advising.
  • Register AHS students for current and upcoming sessions, including scheduling in Advansys and Edmentum.
  • Process transcripts for AHS and transfer credits to CFCC transcript.
  • Enter AHS credits and update transcripts.
  • Process AHS graduate records to New Hanover and Pender County schools.
  • Assist with data entry processes and maintenance of AHS student tracking spreadsheet.
  • Monitor, check and approve online AHS attendance.
  • Coordinate and proctor AHS student post-testing in the testing lab.
  • Assist students and visitors to the department with information about all of our programs.
Qualifications

Knowledge of:

  • All Academic and Career Readiness policies and procedures including NRS reporting requirements.
  • Standardized testing procedures.
  • State and area agencies associated with Academic and Career Readiness programs.
  • Knowledge and application of Microsoft Office and Google Suite.

Ability to:

  • Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations.
  • Establish and maintain effective working relationships with those contacted in the course of work.
  • Respond to routine inquiries and requests for information.
  • Maintain a relationship with a variety of students, instructors, and co-workers conducive to optimal working conditions.
  • Coordinate work assignments with others.
  • Respond to a work schedule that includes working some nights each month.
  • Work independently in the absence of direct supervision.
  • Communicate clearly and respectfully, both orally and in writing.

Maintain effective audio-visual discrimination and perception needed for:

  • Making observations
  • Reading and writing

Communicating with others

  • Operating assigned equipment
  • Traveling to various work locations
  • Handling varied tasks simultaneously

Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:

  • Standing or sitting for extended periods of time
  • Presenting instructional programs
  • Operating assigned equipment

Maintain mental capacity, which allows the capability of:

  • Making sound decisions
  • Responding to questions
  • Demonstrating intellectual capabilities

Experience and training guidelines:

Minimum Education/Training:
An Associate's degree is required

Preferred Education/Training: A Bachelor's degree with course work in education is preferred.

Minimum Experience:

Prior experience in education. Experience with online learning.

Preferred Experience:

Prior experience in Academic and Career Readiness (Basic Skills) is desirable. Prior experience with student data management systems is desirable.

Additional Requirements

  • Position requires a schedule that includes evening hours.
  • Position involves travel.
Supplemental Information

This position requires unofficial transcripts and/or training certifications be submitted in addition to the application. Please have these documents ready to upload when applying. Successful candidates are required to submit official transcripts prior to their first day of work. Successful candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Bachelor's or Master's degree conferred by a regionally accredited college or university in the United States.

Benefits

State of NC benefits (Use the "Apply for this Job" box below)./

Position Requirements
10+ Years work experience
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