Senior Assessment Retention Specialist, EWD

Job Title

Position Description

To perform a variety of administrative duties for the Academic and Career Readiness program, conduct department testing, and assist students in all Academic and Career Readiness programs.

Duties & Responsibilities (Essential Functions)

Essential and other important responsibilities and duties may include, but are not limited to, the following:

• Provide complex administrative and operational support to the Adult High School (AHS) and High School Equivalency (HSE) programs.
• Assist AHS and HSE program directors with student orientations and intake processes, including testing students.
• Coordinate with partner high schools to receive transcripts and withdrawal forms prior to orientation.
• Conduct AHS student class placement advising.
• Register AHS students for current and upcoming sessions, including scheduling in Advansys and Edmentum.
• Process transcripts for AHS and transfer credits to CFCC transcript.
• Enter AHS credits and update transcripts.
• Process AHS graduate records to New Hanover and Pender County schools.
• Assist with data entry processes and maintenance of AHS student tracking spreadsheet.
• Monitor, check and approve online AHS attendance.
• Coordinate and proctor AHS student post-testing in the testing lab.
• Assist students and visitors to the department with information about all of our programs.

Qualifications

Knowledge of:

• All Academic and Career Readiness policies and procedures including NRS reporting requirements.
• Standardized testing procedures.
• State and area agencies associated with Academic and Career Readiness programs.
• Knowledge and application of Microsoft Office and Google Suite.

Ability to:

• Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Respond to routine inquiries and requests for information.
• Maintain a relationship with a variety of students, instructors, and co-workers conducive to optimal working conditions.
• Coordinate work assignments with others.
• Respond to a work schedule that includes working some nights each month.
• Work independently in the absence of direct supervision.
• Communicate clearly and respectfully, both orally and in writing.

Maintain effective audio-visual discrimination and perception needed for:

• Making observations
• Reading and writing

Communicating with others

• Operating assigned equipment
• Traveling to various work locations
• Handling varied tasks simultaneously

Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:

• Standing or sitting for extended periods of time
• Presenting instructional programs
• Operating assigned equipment

Maintain mental capacity, which allows the capability of:

• Making sound decisions
• Responding to questions
• Demonstrating intellectual capabilities

Experience and Training Guidelines:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Minimum Education/Training: An Associate's degree is required

Preferred Education/Training: A Bachelor's degree with course work in education is preferred.

Minimum Experience:

• Prior experience in education.
• Experience with online learning.

Preferred Experience:

• Prior experience in Academic and Career Readiness (Basic Skills) is desirable.
• Prior experience with student data management systems is desirable.

Additional Requirements:

• Position requires a schedule that includes evening hours.
• Position involves travel.

Supplemental Information

Special Instructions for Applicants:

• This position requires unofficial transcripts and/or training certifications be submitted in addition to the…