Library Associate - Teen Services

Library Associate

Charlotte Mecklenburg Library – Imagin On Teen Loft

“Follow your calling, Find your career”

Hiring Range: $25.53 – $31.27

This is a non‑exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

Charlotte Mecklenburg Library is one of America’s leading urban public libraries, serving one of the country’s great emerging metropolitan areas in North Carolina. Our library system serves a community of approximately one million citizens in the city of Charlotte and the towns of Matthews, Pineville, Mint Hill, Davidson, Cornelius, and Huntersville – all located in Mecklenburg County. Accessible and welcoming to all, our library celebrates the joy of reading, fosters learning and growth, connects people to each other and the world, and inspires individuals with what they can achieve.

Through our 20 locations, online, and through targeted outreach, we deliver exceptional library services and programs with a mission to create a community of readers and empower individuals with free access to information and the universe of ideas.

Imagin On:
The Joe & Joan Martin Center is a one‑of‑a‑kind youth destination located in Charlotte, NC, in the heart of the cultural arts district. This collaborative effort between the Charlotte Mecklenburg Library and Children’s Theatre of Charlotte is a 102,000‑square‑foot facility ranked by  as the No. 1 children’s library in the United States. Imagin On is visited by more than 300,000 people annually and features two state‑of‑the‑art theatres, a dedicated library space for kids 11 and under, four multi‑use classrooms, a teen‑only library, a multimedia production studio, and interactive exhibit space.

With cutting edge services and library collections, an award‑winning professional theatre and innovative education programs, Imagin On brings stories to life through extraordinary experiences that challenge, inspire and excite young minds.

Perform professional and technical library work with teens and preteens as well as helps Children’s and Access Services as needed. The Library Associate delivers a high level of quality library services ensuring the provision of value‑added experiences for all customers.

• Strong programming and outreach experience is highly desirable.
• The Teen Services Associate will coordinate and develop relevant and inclusive programming including college and career readiness, leadership skills, community service, and technology skills needed to meet community desires.
• Proven ability to build and maintain community partnerships is a plus as well as developing positive and ongoing relationships with families, library users, staff, and community partners.
• Prepare monthly reports.
• Facilitate group visits for customers.
• Utilize integrated library systems software.
• Provide service desk coverage.
• Assist customers at several service points.
• Train and assist customers on various library policies, procedures, and processes.
• Maintain library’s collection of materials including shelf reading.
• Assist with the Volun Teen program.
• Promote and market library’s programs; collaborating with Marketing and Communication to generate flyers and materials such as social media posts pertaining to programs.
• Plan, develop, and deliver developmentally appropriate and inclusive programming for teens ages 12–18 as the primary audience, while supporting programming for preteens ages 9–12. Create and maintain attractive and appropriate bulletin boards and displays.
• Provide technology and digital literacy support to preteens and…