Veterinary Receptionist

Veterinary Receptionist

Coastal Carolina Animal Hospital of Wilmington, NC

We are seeking a full-time Veterinary Receptionist to join our growing team. Our office is just minutes from historic downtown Wilmington, NC and the beach! We’re looking for someone confident with clients, empathetic, and able to clearly review hospital policies while maintaining professionalism.

All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

• Checking patients in, discharging patients, invoicing
• Providing customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerized billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanliness of waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

• High School Diploma or relevant education and work experience
• Customer service
• Organizational skills
• Tech savvy
• Team oriented
• Communication skills

• Competitive base pay plus revenue share bonus program!
• Best-in-class medical, vision, and dental insurance
• Short-term and long-term disability
• Life insurance
• 401k with match
• Paid time off
• Free continuing education
• Mental health support
• And more!