Community Support Team - Peer Support Specialist Rutherfordton, NC

Pathways to Life, Inc. is a mission-driven behavioral health organization dedicated to empowering individuals and families across North Carolina. We believe that high-quality care begins with a strong, supported team—and we are committed to providing a workplace where employees can grow, lead, and make a meaningful impact.

At Pathways, you’ll join a collaborative and compassionate team that values professionalism, integrity, and innovation. We offer opportunities for advancement, ongoing training, and the chance to work in a dynamic environment where every role contributes to improving the lives of the people we serve.

When you join Pathways to Life, you’re not just starting a job—you’re becoming part of a team that changes lives, strengthens communities, and supports your professional development every step of the way.

The CST Peer Support Specialist provides person-centered, recovery-focused support to members in the community. This role uses lived experience and specialized Peer Support training to model recovery, promote independence, and assist members in developing skills necessary for stability, resilience, and improved quality of life. The PSS works collaboratively with the CST QPs, Team Lead, Licensed Professionals, and community partners to support each member’s Person-Centered Plan.

• Provide recovery-focused peer support services in alignment with CST service definitions.

• Use lived experience to build rapport, inspire hope, and foster member empowerment.

• Assist members with coping strategies, daily living skills, self-advocacy, and recovery planning.

• Support members in navigating community resources, benefits, and natural supports.

• Participate in developing, implementing, and monitoring the Person-Centered Plan.

• Document all services accurately and in compliance with agency and MCO standards.

• Provide crisis support, de-escalation, and linkage to appropriate services when needed.

• Accompany members in community settings to promote independence and success (appointments, housing, employment, etc.).

• Participate in weekly CST team meetings and case reviews.

• Maintain professional boundaries, confidentiality, and ethical conduct at all times.

• Engage in ongoing training and supervision to support skill development and certification requirements.

• Collaborate with the CST team to monitor progress, identify barriers, and adjust interventions as needed.

Required:

• NC Certified Peer Support Specialist (CPSS) credential

• Lived experience in recovery from mental health and/or substance use challenges.

• Valid driver’s license, clean driving record, and reliable transportation.

• Ability to maintain professional boundaries and model recovery-oriented behavior.

• Strong communication and documentation skills.

Preferred:

• Experience working in community-based behavioral health services.

• Familiarity with MCO requirements (Vaya, Partners, Trillium, etc.).

• Comfort using EHR systems

This is a community-based position requiring flexibility. Work is performed in:

• Community settings

• Members’ homes

• Healthcare and service provider locations

• Office settings for documentation and team meetings

Some evening or weekend hours may be required to meet member needs.

• Ability to walk, stand, stoop, and navigate community environments.

• Ability to lift or move up to 25 pounds occasionally.

• Ability to drive frequently throughout the workday.

Pathways to Life, Inc. is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law.