Certified Professional Coder II

What We Offer Why This Role Matters As a Certified Professional Coder II, you will be part of a dynamic team of Ambulatory Coders supporting patient care by driving accuracy and adherence to coding guidelines, governmental and private Third-Party rules, and regulations. Demonstrating Novant Health's commitment to deliver the most remarkable patient experience, in every dimension, every time. What You'll Do:

Schedule:

Monday - Friday, daytime hours Perform monthly on-site visits to assigned clinics within Novant Health's Coastal Region. Review and code work queues as assigned by applying coding principles for correct coding including sequencing. Query providers for clarification of incomplete or ambiguous documentation as appropriate and monitor for timely responses. Provide provider education and regular feedback on ICD-10 and correct coding issues.

Evaluate and identify front-end and back-end error trends for training needs and bring them to the attention of the coding manager. Communicate and participate in departmental meetings and initiatives involving coding and the revenue cycle enhancement process. Demonstrate a comprehensive knowledge of all procedures concerning the sequencing of diagnoses, procedures such as but not limited to those outlined in ICD-10-CM, CPT, HCPCS, and CMS guidelines.

What You'll Need

Required:

Licensure: CPC, CPC-A, CCS-P, COC, CMC, RHIA, or RHIT credentials. High School Diploma or GED. 2+ years of healthcare experience with at least 1 year of professional coding experience. Working knowledge of Current Procedure Technology (CPT), ICD-10 CM, and HCPCS coding. Ability to effectively communicate and work with patients, physicians, staff, and administration. Outstanding interpersonal, written, and verbal communication skills and the ability to work independently with minimal supervision.

Able to perform self-audit of work and awareness of the impact on revenue cycle. Must be professional in demeanor, dress, and communication style with the ability to pass a mock feedback session with physicians. Preferred: 2+ years of medical terminology experience and customer service experience in a clinic setting. Direct provider communication experience.

Experience with EPIC Resolute Billing. What's In It for You:
Hybrid work schedule. Comprehensive benefits include health, dental, vision, and life insurance. Retirement fund with matching contributions. Tuition assistance for qualifying team members. Why Choose Novant Health? At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

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