Patient Services Coordinator

Overview

Description

At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We are seeking a compassionate and dedicated full-time Patient Services Coordinator (PSC) to join our team in Wilmington, NC. This isn’t just a job — you will be influencing change and shaping futures as a leader in our shared mission of helping people reach their full potential.

Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!

• Perform administrative and clerical functions in a clinic that serves adults with substance use, mental health and co-occurring medical conditions.
• Serve as a member of the front desk administrative team that checks in patients, collects co-pays, handles medical records, and processes patient paperwork and data.
• Act as the face of the organization at check-in and check-out, providing excellent customer service to all patients and families visiting the clinic.

As a part of our mission, we help our team members embrace their potential, build resilience, and thrive. You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success.

This position follows a Monday to Friday, 8am - 5pm

We also offer a full benefits package for benefits-eligible positions.

• Competitive pay: $14 - 16/hr based on experience for this full-time position.
• Generous paid time off and paid holidays.
• Full benefits package including Medical, Dental, and Vision benefits.
• Life and Disability Insurance (company paid).
• 403(b) Retirement Plan.
• Employee Assistance Program and legal services support.
• Public Service Loan Forgiveness (PSLF) qualifying employer.

• High school diploma or GED
• Experience with mental health population preferred
• Maintain valid state appropriate driver’s license and auto insurance for personal and agency vehicles utilized for work

Join a team where work isn’t just something you do — it’s a purpose. Bring your expertise to a mission that matters. Apply now at  or send your resume to

Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!